Free CXC Principles of Business Paper 2 May/June 2019 past paper from 2019. Includes a worked answer key. Open the PDF, take a timed test, and study with AI on Caribbean AI.
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CSEC Principles of Business Paper 2 May/June 2019 - Free CXC Past Paper with Answers
Free CXC Principles of Business Paper 2 May/June 2019 past paper from 2019. Includes a worked answer key. Open the PDF, take a timed test, and study with AI on Caribbean AI.
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Every question from this paper as text. See the answers and worked solutions. Questions are the property of the Caribbean Examinations Council; Caribbean AI is not affiliated with CXC.
Define the term 'stakeholder' as it relates to a business.
[2 marks]
Identify TWO stakeholders who are involved in a business.
[2 marks]
Outline ONE function of EACH of the stakeholders identified in (a) (ii).
[4 marks]
Describe ONE activity that may be carried out in EACH of the following functional areas of a business.
Marketing
[2 marks]
Finance
[2 marks]
Personnel/human resources (HR)
[2 marks]
Explain TWO legal or ethical principles that business owners should adopt in the establishment and operation of a business. In your explanation, include relevant examples of EACH principle.
[6 marks]
State TWO functions of management in a business organization.
[2 marks]
Describe EACH function stated in (a) (i).
[4 marks]
State TWO responsibilities of management to EACH of the following groups. (i) Employees (ii) Government
[4 marks]
Employees
[2 marks]
Government
[2 marks]
Define the term 'teamwork'.
[2 marks]
State ONE advantage and ONE disadvantage of teamwork within an organization.
[2 marks]
For some time now, there has been a breakdown in communication between the managers and employees of ABC Plastic Co. Ltd.
Explain TWO strategies the management of ABC Plastic Co. Ltd. could implement to improve communication within the organization.
[6 marks]
Define the term 'production'.
[2 marks]
Identify TWO factors of production, other than capital, used in the manufacture of goods and provision of services.
[2 marks]
Define the term 'capital'.
[2 marks]
Differentiate between 'fixed capital' and 'working capital' and give an example of EACH type.
[4 marks]
Outline ONE benefit of the growth of a company to EACH of the following groups. (i) Customers (ii) Shareholders
[4 marks]
Customers
[2 marks]
Shareholders
[2 marks]
Explain TWO ways in which increased productivity may be advantageous to a business.
[6 marks]
Outline TWO functions of consumer organizations.
[4 marks]
Outline TWO benefits of good customer service.
[4 marks]
Describe EACH of the following forms of customer service.
[6 marks]
Warranties
[2 marks]
Toll free numbers/toll free call centres
[2 marks]
Suggestion boxes
[2 marks]
A trademark is a firm's brand that allows it certain benefits in the marketplace.
Explain TWO ways in which trademarks are beneficial in the conduct of a business.
[6 marks]
Define the term 'information and communications technology' (ICT).
[2 marks]
Describe ONE way in which computer-aided design (CAD) is used in a business organization.
[2 marks]
Outline THREE ways in which the use of automatic teller machines (ATMs) or automated banking machines (ABMs) could assist a business.
[6 marks]
Outline TWO ways in which electronic commerce (e-commerce) can improve the performance of a business.
[4 marks]
Explain TWO ways in which businesses can demonstrate the ethical use of ICT in the conduct of their operations.
[6 marks]