Free CXC Office Administration Paper 2 May/June 2005 past paper from 2005. Includes a worked answer key. Open the PDF, take a timed test, and study with AI on Caribbean AI.
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CSEC Office Administration Paper 2 May/June 2005 - Free CXC Past Paper with Answers
Free CXC Office Administration Paper 2 May/June 2005 past paper from 2005. Includes a worked answer key. Open the PDF, take a timed test, and study with AI on Caribbean AI.
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Every question from this paper as text. See the answers and worked solutions. Questions are the property of the Caribbean Examinations Council; Caribbean AI is not affiliated with CXC.
Draw an organization chart to show the relationships in the department.
[8 marks]
Minutes must be taken at each departmental meeting.
List THREE details that must be included in the minutes.
[3 marks]
Identify FOUR follow-up activities that must be completed BEFORE the minutes are circulated to members.
[4 marks]
You were asked to assist the manager who will be travelling to a meeting overseas. In making the accommodation arrangements with the hotel, it is important that the communication be in a written format.
List THREE ways of sending the written communication to the hotel.
[3 marks]
List FOUR payment systems the manager may use to pay for transactions overseas.
[4 marks]
Your firm has just hired a switchboard operator who has to be trained. Your supervisor knows that you have studied communication in your Office Procedures classes and has asked for your assistance.
Prepare a list of EIGHT points that will assist the operator to effectively manage telephone calls.
[8 marks]
After a successful interview you received the following letter:
Matherson Avenue, Fallaway, St. Vincent
June 15, 2005
Jade Hackshaw 27 Cedar Hill Soufriere St. Vincent
Dear Jade
I am pleased to offer you a position with WAREHOUSING LTD as an Inventory Clerk in the Stores Department as of July 1, 2005.
You will report directly to Mr. Matthew, the Warehouse Manager, at 8:00 a.m. Your appointment is at Grade III on the salary scale. Your gross salary will be ECS24 000 annually. You will be paid on a monthly basis. In addition you will be entitled to sixteen (16) days paid annual vacation leave.
I am confident that you will make an excellent addition to the firm, and therefore I bid you welcome.
Should you have any questions, please do not hesitate to call me.
Sincerely,
Petra Joinville
Human Resource Manager
Write a letter of acceptance in response to the offer.
[8 marks]
List FOUR skills that an inventory clerk would need to perform competently in the job.
[4 marks]
Explain the importance of an Out Card placed in a file, to someone who wants to borrow that file.
[3 marks]
Describe the procedure the receptionist should follow in EACH of the situations listed below:
Making appointments for a client to meet with an executive.
[4 marks]
Receiving letters and parcels
[3 marks]
In your answer booklet arrange the following business cards
WAREHOUSING LTD 125 Maple Street Kingston 7, JA John Evans STORAGE SPACE SALES & RENTALS Tel: 876-928-0617 Fax: 876-123-4564 E-mail: [email protected].
DYNAMIC WORKPLACE INC 16 Trendy Avenue Kingstown, St. Vincent RESEARCH CONSULTANTS Tel: 756-721-7717 Fax: 756-485-2361 E-mail: [email protected]
MODERN OFFICE LTD 2 Bayview Towers Lands End, St. Lucia OFFICE SUPPLIES Tel: 758-452-4386 Fax: 758-468-4302 E-mail: [email protected]
WILLIS OFFICE SUPPLIES LTD 126 Juan Christo Calle Belmopan, Belize OFFICE HARDWARE Tel: 501-362-1111 Fax: 501-362-1113 E-mail: [email protected]
In alphabetical order
[4 marks]
By subject
[4 marks]
Answer any TWO questions in this section.
State THREE ways in which an individual may benefit from an appraisal interview with his or her supervisor.
[3 marks]
Identify THREE records used specifically in the Human Resource Department.
[3 marks]
On May 31, 2005 the Business Department of Marlie High School submitted a purchase requisition for three standard teachers' desks and three swivel chairs from Willis Office Supplies Ltd. The catalogue numbers were D4 and SC3 respectively. The requisition was prepared by A. Cape, authorized by B. Sect and approved by C. Prof.
Use the information above to complete the Purchase Requisition form provided.
[7 marks]
Explain the difference between a 'Purchase Requisition' and a 'Stock Requisition'.
[2 marks]
A contract of employment was given to you when you joined the firm as an accounts clerk. List FOUR terms or conditions that would be outlined in such a document.
[4 marks]
One of your first responsibilities in the Accounts Department is to respond to ALL issues relating to debit and credit notes.
Reproduce the following table in your examination booklet. Identify ONE condition for issuing EACH of the documents listed in the table.
| Debit Notes | Credit Notes |
|---|---|
[2 marks]
From the information given below, determine the value of the closing stock at May 30, 2005, using the First In First Out method of stock valuation. You are required to show all working in your answer booklet.
STOCK RECORD CARD
A4 Paper, White
Maximum Level 100 Minimum Level 30
| Purchases | Sales | |||
|---|---|---|---|---|
| Date 2005 | Quantity | Unit Price | Date 2005 | Quantity |
| May 1 | b/f 60 | $8.00 | ||
| May 4 | 40 | $8.00 | May 6 | 50 |
| May 14 | 70 | $9.00 | May 9 | 20 |
| May 24 | 70 | $10.00 | May 18 | 20 |
| May 25 | 60 |
[9 marks]
One of the functions of the Factory Office is to ensure that the cost of the finished product is reliably established if a business is to make a profit. List FOUR factors that should be considered in the costing of finished goods.
[4 marks]
Examine the excerpts from the Cash Book and bank statement listed below and answer the following questions:
| May | 1 | Bal b/f | $6 900 | May | 2 | M & C | $2 000 |
|---|---|---|---|---|---|---|---|
| 3 | Ms E Knight | 400 | 3 | C & W | 850 | ||
| 10 | V. Gordon | 350 | 15 | Distillers Ltd | 750 | ||
| 20 | Sales | 2 000 | 18 | Jo Anne | 150 | ||
| 25 | N Couman | 200 | 24 | K Atkins | 75 | ||
| 30 | Sales | 1 500 | 30 | Water Co | 300 | ||
| 31 | Bal c/d | 7 225 | |||||
| $11 350 | $11 350 | ||||||
| June | 1 | Bal b/f | 7 225 |
| 2005 | Details | Dr | Cr | Balance |
|---|---|---|---|---|
| May | 1 | Bal b/f | ||
| 4 | Mc Knight | 400 | ||
| 4 | M & C | 2 000 | ||
| 5 | C & W | 850 | ||
| 15 | Interest | 40 | ||
| 21 | Deposit | 2 000 | ||
| 25 | K Atkins | 75 | ||
| 26 | N Couman | 200 | ||
| 31 | Bank Charges | 25 |
[11 marks]
Explain what is meant by the May 1 balance in the bank statement.
[2 marks]
Revise the cash book balance.
[3 marks]
Prepare the bank reconciliation statement at May 31, 2005.
[6 marks]
List THREE documents that are needed when goods are to be shipped to an overseas buyer.
[3 marks]
List THREE pieces of information that would be considered important in a Planning Master.
[3 marks]
Modern Office Ltd offered your company, Terrace Mills, the following terms of sale:
Assume that your company takes advantage of all of the discounts offered.
[9 marks]
Calculate the final payment. Show ALL working.
[4 marks]
Use the form provided to prepare the cheque for payment. After you prepare the cheque, it will be signed by your manager, Karex Bridglial.
[5 marks]