Free CXC Office Administration Paper 3 May/June 2007 past paper from 2007. Includes a worked answer key. Open the PDF, take a timed test, and study with AI on Caribbean AI.
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CSEC Office Administration Paper 3 May/June 2007 - Free CXC Past Paper with Answers
Free CXC Office Administration Paper 3 May/June 2007 past paper from 2007. Includes a worked answer key. Open the PDF, take a timed test, and study with AI on Caribbean AI.
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Every question from this paper as text. See the answers and worked solutions. Questions are the property of the Caribbean Examinations Council; Caribbean AI is not affiliated with CXC.
To celebrate the company's 40th anniversary, Mike intends to run an advertisement for a grand mid-year sale. In the space provided below, design an advertisement for Mike's Hardware Store.
[5 marks]
Identify ONE way in which EACH of the following departments contributes to Mike's Hardware Store.
Purchasing: Accounting: Advertising: Sales: Despatch:
[5 marks]
Dry goods as well as the manufacture and sale of furniture comprise Mike's business venture. List TWO possible types of dry stock and TWO types of furniture stock that would be on sale.
DRY STOCK 1. 2.
FURNITURE STOCK 1. 2.
[4 marks]
Design a questionnaire for Mike's Hardware Store with FIVE questions to gather information from customers and prospective customers on the possibility of establishing a third store.
[7 marks]
State THREE marketing strategies that could be put in place by Mike's Hardware Store to attract customers to purchase items at competitive prices.
[3 marks]
"Customer Service" continues to be the focus of Mike's Hardware store.
Identify THREE ways in which Mike's Hardware stores can ensure customer satisfaction.
[3 marks]
Identify THREE safety measures that should be put in place by Mike's Hardware Store in the making of furniture.
[3 marks]
State THREE precautions that may be taken by employees at Mike's Hardware Store to ensure their safety at the workplace.
[3 marks]
State THREE traditional duties that may have been performed at Mike's Hardware Store, but which are now done using advanced technology.
TRADITIONAL DUTIES PERFORMED 1. 2. 3.
ADVANCED TECHNOLOGY NOW USED
[6 marks]
Identify THREE personal skills/qualities that the staff should display at Mike's Hardware Store if they are to maintain efficient and dependable service.
[3 marks]
Identify THREE documents that would be used on a regular basis in the accounts department at Mike's Hardware Store.
[3 marks]
Make FIVE recommendations to Mike's Hardware Store that are likely to ensure a low turnover of staff.
[5 marks]