CSEC Office Administration Paper 3 May/June 2013 - Free CXC Past Paper with Answers

Draft a newspaper advertisement that could be used to highlight the week of activities. Include a school logo/emblem in the advertisement.

The advertisement must highlight the dates of the celebrations as 17–23 November 2013. The public should also be informed that events are scheduled to be held in Antigua and Miami, Florida. Early bird bookings made by 7 June 2013 will receive a discount on events. For further information, interested persons can contact the Alumni Office at 999-222-1111, email [email protected] or visit the website at http://www.csec/50anniversary.

Write your answer to Question 1 here.

The activities committee has finalized the list of activities that will be held to celebrate the school's 50th Anniversary.

The activities are as follows:

On Sunday, 17 November 2013, a church service will be held at St Mark's Anglican Church in Salem, Antigua, at 9:00 a.m. After the service, there will be a brunch at the Grand Antigua Hotel.
On Monday there will be a family fun day and picnic on the grounds of Country Xcape Villas.
The Caribbean School of Excellence will host an open day on Tuesday from 9:00 a.m. to 5:00 p.m. Guided tours of the campus will be conducted.
The 50th Anniversary lecture will be delivered in the auditorium of the University of Antigua on Wednesday, 20 November 2013.
Thursday, 21 November 2013 will be a travel day.
On 22 November 2013, a welcome reception will be held at 6:00 p.m. at the Miami Convention Centre in downtown Miami.
The Awards dinner and dance will be held in the ballroom of the Miami Convention Centre on the 23 November 2013. This event begins at 7:30 p.m.

The Alumni Office has been bombarded with calls and emails from past students requesting information regarding travel.

State FOUR items of information that the administrative clerk should be prepared to provide to them.

The response to the week of activities, particularly the Florida events, has been very positive. Fifty past students have indicated that they will be travelling to Florida to attend the activities. After providing the principal with the final numbers, he suggested that you start making the hotel reservations at Paradise Suites in Miami, Florida.

Identify FOUR pieces of information the administrative clerk would need to get from past students in order to make suitable hotel reservations for them.

The hotel reservations clerk has indicated to you that Paradise Suites offers special rates to large groups. The rates are as follows:

Double rooms:

Double room with en suite bathroom and kitchenette US$150 per night
Group of fifteen or more 25% discount

Single rooms:

Single room with en suite bathroom only US$125 per night
Groups of ten or more 20% discount

The group from The Caribbean School of Excellence will require twenty double rooms and ten single rooms. The group will be staying for three nights.

Calculate the total cost of the rooms for the group. (Show your working.)

To ensure that the rooms are reserved, the hotel reservation clerk has asked you to send a letter to the manager of the hotel confirming your telephone reservation for twenty double rooms and ten single rooms for three nights. The group will arrive on Thursday, 21 November 2013 and depart on Sunday, 24 November 2013.

Draft a letter communicating this information to the manager of Paradise Suites.

You were asked to prepare travel folders for all participants travelling to the celebration.

State FOUR pieces of information that you would include on the label for the travel folders.

Mr Herbert Dan, a past student of The Caribbean School of Excellence, will be receiving the 'Distinguished Alumni Award' at the awards ceremony to be held in Miami. Currently, Mr Dan lives in the United Kingdom and will be travelling from London to Miami where he will attend the Welcoming Reception Awards ceremony and the Awards Dinner and dance.

The departure time of Mr Dan's flight from Heathrow Airport is 7:00 a.m. on Thursday, 21 November. If the time in London is five hours ahead of the time in Miami, Florida, what time will it be in Miami when the flight departs

Mr Dan's flight, Virgin Airlines, VA 322, is scheduled to arrive in Miami on Thursday, 21 November at 10:30 a.m. local time. He is scheduled to leave Miami at 6:00 a.m. on Sunday, 24 November on Virgin Airlines, VA 929 and should arrive at Heathrow Airport at 7:30 p.m. local time.

Using the information above, prepare Mr Dan's itinerary. Express all times using the 24-hour clock.

Write your answer to Question 8 here.

The secretary of the planning committee is preparing a programme which will outline the evening's proceedings for the Awards ceremony. She has asked for your assistance in drafting this document.

Recommend THREE items which must be included in the programme.

A survey evaluation form will be included in the registration package which will be presented to past students at the welcoming reception. The evaluation form will be used to assess the success of the week of activities and for the planning of future events.

For EACH of the following areas, recommend TWO questions that the planning committee should ask past students attending the activities in Miami.

Areas to be Evaluated	Questions to be Asked
(i) Travel Arrangements
(ii) Hotel Accommodation
(iii) Awards Dinner and Dance

CSEC Office Administration Paper 3 May/June 2013 Questions

Question 1 (6 marks)

Question 2 (3 marks)

Question 3 (4 marks)

Question 4 (4 marks)

Question 5 (7 marks)

Question 6 (8 marks)

Question 7 (4 marks)

Question 8 (5 marks)

Question 9 (3 marks)

Question 10 (6 marks)